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28. Dezember 2005 um 9:10 Uhr #5221
Anonym
InaktivHi,
I have a new(?) problem with my Jura E75.
I’ve made a lot of coffee during christmas but when I put on the machine yesterday something had happened.
When I tried to get me a cup of espresso the machine was sounding as it use to but much HIGHER. ??? It brummed and hummed loudly and did only dispense a very small amount of coffee. I tried again with the same result. :-[ Then the machine told me to „open the steam“. It then dispensed some hot water through the steam-pipe. I tried again with the same result…. Is the water not getting through somewhere leading to a over-preasure which the machine corrects by putting it out of the steam-wand?
Please help me with some advice.A happy new year to all of you from Sweden
// Christer
28. Dezember 2005 um 11:49 Uhr #25139Anonym
InaktivOh, Sweden! I believe that’s where Rudolph the rednosed raindeer comes from!? 😀
Your problem appears usually if hoses of the machine are blocked or leaky.
So I think you have to dismantle your Machine an take a look inside. Check the hoses wich come from the heater an go to the brewing unit. Do they look transperency or are there any arrears of calc?
Look up if there are any puddles in the machine. Is everything dry? Sometimes there is only a seal not working.Do you decalcify your machine regularly?
Greets to sweden and to Rudolph (if you see him) ::)
Nico
28. Dezember 2005 um 12:06 Uhr #25140Anonym
InaktivAn other idea:
Check the Flowmeter if its working. Sometimes the Flowmeter is blocked an the pump does not get enough water.
Flowmeter is the little, white thing were two hoses, one from the pump an one from the tank, are connected.
Its in the back of the right machine side.Otherwise i think your pump could be defective.
Greets
-nico28. Dezember 2005 um 12:26 Uhr #25143Anonym
InaktivHi Nico,
Thanks for your quick answers.
I’ve never heard of Rudolph coming from Sweden but maybe it’s in a german story? In fact Rudolph isn’t one of the more famous characters around the swedish christmas-celebrations. I don’t think our kids know who he is. I’ve only of him through the song and that’s from the english version. So I don’t know.. ???
I haven’t decalcified my machine at all. (I’ve had it for 2-3 months. Bought it as used.)
From what I know it had been used with a Claris water-cleaner all the time. I changed that one 2 weeks ago.
I ran the cleaning-procedure also 2 weeks ago but that didn’t cause any problems.I doubt (a little ;)) that the pump is defective because the machine is building up the preasure and forces me to open the cap to relise it. When I do so the amount of water that I wanted to be coffee comes out. Could the pump be defective then?
I would suspect that there is something that is blocking the path somewhere. Because there is a small amount of coffee coming through (approximately 5-10 ml of a 50 ml brewing).
Could this info give you any more ideas of what’s wrong? :-\More regards from a snowy Sweden
// Christer
28. Dezember 2005 um 14:43 Uhr #25141Anonym
InaktivOk. Youre right. If the water runs out normaly, the pump couldn’t be defective.
So…..as i wrote… i cout be a blocked hose behind the heater.
Loosen the screw wich is on the head of the heater. Now you can take out the two hoses.
On the right of the heater holder is one hose wich goes directly to the brewing unit, demount this hose on both sides and check it. Use a wire or a pipecleaner to clean it from the inside.:-\ If it still does not work invite me on one vacation to Sweden. Then you can convince me that rudolph is not in sweden an I can repair the machine ;D 😀 But I think, I mixed up rudi with a moose. 😀
29. Dezember 2005 um 9:20 Uhr #25144Anonym
InaktivHi Nico,
Guess what.. ::)
You wouldn’t need to go to Sweden. I’ve fixed the problem :o  and right now we’re expecting a snowstorm… :-\I opened up the machine and there was a lot of pieces of beans right were the coffee separates in two directions into the cup. I cleaned it up and now the machine is working again 😀
With the snowstorm coming I would have time to lit a fire in the fireplace, enjoy a cappuccino and do some more fixing with my machine.
I would mount a PAC today and also try to change the famous brewrings. I’ve bought brewrings to have at home as I understand I would need them sooner or later. Of course I bought the parts from coffeemakers.de 😉 but you should see how the cleaningsticks looked like after the journey to Sweden. None of them was longer than an ordinary match. 🙁
But I’ve decided to change the brewrings anyhow today, to see if I get more taste into my coffee. Is this something I could expect? ???
Right now I use the finest grinding and always brews cappucchino EXTRA to get a decent flavour/taste.
I’ve never de-calcified my machine. Do I need to do that even as it always uses the claris water-cleaners? From what I’ve read there is a big chance of needing the new brewrings after such a cleaning. And if I need a cleaning I for sure would like to do it before I change the brewrings. Please give me an advise.I’ll try to get hold of a moose and check with him/her if they heard anything about rudi  ;D
  Regards from a dark snowy Sweden
    // Christer
29. Dezember 2005 um 21:21 Uhr #25142Anonym
InaktivYour brewrings doesn’t make the coffee more tasty.
I use the roughest grinding. in this way the brewingfilter does not clog so fast and I think the coffee tasts in this way best. I use only dark rosted beans.
Decalcifiying your machine is nessecary, even if you use a clarisfilter. You needen’t do this as often as without claris but sometimes you should do ist.
Most of the brewrings get damages after the cleaning procedure. That happens because the cleaning tabs wash away the lubricant. The rings rubb back and forth and get damaged this way.
sorry, i can’t concentrate….my english is more bad as otherwise. >:(
I’ll try angain tomorrow, perhaps my english is better than. :'(
I feel like rudi dances samba in my head.
30. Dezember 2005 um 11:02 Uhr #25145Anonym
InaktivHi again,
Maybe it’s time to change the subject of this messaging as the problem changes ::)
I think your english is very good and maybe it would be me instead who should apologize for bad english. But please don’t ask me to write in german and I for sure wouldn’t expose you to swedish ;D I understand german pretty good to follow instructions and read the inlays. But sometimes there is some words that I don’t understand…I cleaned the „bruhgruppe“ and changed the o-rings yesterday. I followed the very-good detailed instructions from coffeemakers.de. But there was a few places in the instruction where questions popped up, but I think I got it right at last ::)
But when I would test my E75 it sounded bad. I’ve got exactly the same problems as this thread is describing:
Link aus Datenschutzgründen entferntsmf&Itemid=134&expv=0&topic=54.0
I got the errormessage/Störung 8 :'(
I would suspect that the „bruhgruppe“ don’t move around correctly. But it did move around when I tested it manually before I put it on place…. But it was a little bit hard to move when the mechanik was going around in some corners. I noticed that the „untere kolben“ was not exactly into it’s opening. When I rocked the „untere Zylinder“ it would come around. Could I have mounted the „untere kolben“ wrongly? ??? From what I saw the kolb looked the same from both sides when I put it down it’s zylinder. When I look on it it’s top is above it’s cylinder-opening just a tiny tiny bit. I suspect that it is this that makes the mechanik slightly hard-moved… or…Another thing that was a bit strange.. 😮 On page 27 of 30 in „Wartung der Bruhgruppe Teil 1:Demontage“ it saes that I should change both Kolbendichtungen and the „dichtungen im Drainageanschluss“. Kolbendichtungen is ok but on the picture there is 2 small dichtungen marked for changing (in a red circle, number 7) but I only got 1 with the Wartungsset Jura Brühgruppe BG3. ???
Hope Rudi has finished dancing ;D
I really appreciate all the help I’ve got from you. It’s much appreciated as I don’t think there is any Jura-service available in my area. :-*Hope to hear from you again.
Regards from a calm snowy-white Sweden
// Christer
30. Dezember 2005 um 13:02 Uhr #25146Anonym
InaktivHello.
First the „unterer Kolben“ is not same at bot sides. In one side there is a little drilling in it. And if you look at the down side of tne „unterer Kolben“ you see a recess where the „Drainageanschluss“ comes in if you move the Brühgruppe down.
I hope you have used the Siliconelubricant to grease the o-rings.
Sometimes it happens that the brewingunit moves the wrong way around.
This usually happens because the pawls in the guid rail dont block the movemet through the guide rail.So you have to demount the brewingunit again an rebend the pawls a little bit.
If you remount the brewingunit again please don’t tighten the screws of the brewingunit-engine to hard.
30. Dezember 2005 um 13:43 Uhr #25147Anonym
InaktivThanks again,
I would demount the brewingunit again later this afternoon and will check and double-check everything again.
Of course I’ve used the Siliconelubricant. It’s says so in the instructions 😉
But I only put in on the innerside of the cylinder containing the „unterer kolben“. But I guess that would grease the o-rings anyway or should I grease them individually?I assume the brewingunit-engine is that found on the other side(right side) of the machine which are fastened with 2 screws… ::)
Is it possible to mount the machine with not putting the sides and the top on to be able to have a look of what’s happening? I’ll give it a try 8)
// Christer
30. Dezember 2005 um 13:57 Uhr #25148Anonym
InaktivSure its possible to mount the machine without the sides an top. I always do it this way.
Perhaps you can see where the brewingunit hooks.
Or make a video or an audio-file from your machine. Sometimes I could her were the problem is.
greetz
nico30. Dezember 2005 um 14:42 Uhr #25150Anonym
InaktivHi Christer,
[quote]Another thing that was a bit strange.. Shocked On page 27 of 30 in „Wartung der Bruhgruppe Teil 1:Demontage“ it saes that I should change both Kolbendichtungen and the „dichtungen im Drainageanschluss“. Kolbendichtungen is ok but on the picture there is 2 small dichtungen marked for changing (in a red circle, number 7) but I only got 1 with the Wartungsset Jura Brühgruppe BG3. Huh[/quote]
I have checked the „Serviceheft Brühgruppe“ and you are definetely right, is says that you should replace both O-Rings of the „Drainageventil“ makrked with „7“. You don’t have to replace both O-Rings. Just replace the one that seals the hose that goes into the „Drainageventil („L“). You can keep the other one which sits on the tee (marked with „K“). For the future I will add two small O-Rings to the package to avoid confusion.
Some words to your „Störung 8“ Problem:
[list]
[li]Check if you have installed the lower piston in the right direction. See page 14 of the „Serviceheft“.[/li]
[li]Check if the rack of the lower piston is not loose. [/li]
[li]Take a look at page 37. It is really important that you install the lower screw (one of the four srews marked with green circles) next to hose that goes into „Drainageventil“.[/li]
[/list][quote]I would mount a PAC today and also try to change the famous brewrings. I’ve bought brewrings to have at home as I understand I would need them sooner or later. Of course I bought the parts from coffeemakers.de Wink but you should see how the cleaningsticks looked like after the journey to Sweden. None of them was longer than an ordinary match. Sad[/quote]
I will resend you some cleaning sticks and some small o-rings. Hope this time the sticks will arrive in a good condition.
We wish you and your family a Happy New Year.
Best Regards,
Ralf.2. Januar 2006 um 9:44 Uhr #25151Anonym
InaktivHi Ralf and Nico,
I wish you a really happy new year both of you.
Thanks for your answers. I don’t know what I have done without coffeemakers.de and the pdf-instructions. I don’t think there is much of a serviceplace around my area or even in Sweden ??? Maybe in Stockholm…..
Is the cappuccino/coffeemachine-tradition so big in Germany? Almost every site available is a german-site (and coffeemakers.de is by far the best of them 😉 ). Not that it is a big problem for me but I’m a bit curious ???I’ve also solved my problem 😀
I opened up everything again and put also put it together. The error was that I have put on the big white ring/screw (that the motor is screwing up and down) to low. It saes in the document that I should have 4 rings left on the top when I mount the brewingunit. But if I had that, the lower parts woun’t be able to move. I left approx. 2 rings at the top and then everything moved really smooth. I’m pretty sure that I haven’t put anything together wrongly. I’ve beginning to be good at this 😛
I now, of course, wonders if there is something pending on the position of the ring? If I left the ring to high would it affect my coffee? 😮 If so I could try to screw it down a little bit……Regards from the curious Swede
// Christer
2. Januar 2006 um 10:10 Uhr #25152Anonym
InaktivHi Christer,
[quote]Hi Ralf and Nico,
I wish you a really happy new year both of you.[/quote]
Same to you!
[quote]Is the cappuccino/coffeemachine-tradition so big in Germany? Almost every site available is a german-site (and coffeemakers.de is by far the best of them Wink ). Not that it is a big problem for me but I’m a bit curious Huh[/quote]
Drinking „real good coffee“ is beginning to get a tradition 😉 We here in germany were used to drink ordinary filter coffee… But currently there is a hype around fully automatic coffee machines.
[quote]I’ve also solved my problem Cheesy
I opened up everything again and put also put it together. The error was that I have put on the big white ring/screw (that the motor is screwing up and down) to low. It saes in the document that I should have 4 rings left on the top when I mount the brewingunit. But if I had that, the lower parts woun’t be able to move. I left approx. 2 rings at the top and then everything moved really smooth. I’m pretty sure that I haven’t put anything together wrongly. I’ve beginning to be good at this Tongue
I now, of course, wonders if there is something pending on the position of the ring? If I left the ring to high would it affect my coffee? Shocked If so I could try to screw it down a little bit……[/quote]Good to hear that you can enjoy real coffee once again. But I am pretty sure that the white ring/screw was not the reason why your machine had an error. It is not important in which position the ring is when you install it into the machine. The program inside your Jura has some kind of „initialization phase“ where it checks the position of the brewing unit. That initialization starts everytime you unplug/plug the power cord of your machine. That initialization is neccessary, think about what would happen if you loose power in the middle of a brewing cylce?
So I think that there maybe was an other problem an you have fixed it without knowing it 😉
Regards,
Ralf.2. Januar 2006 um 10:47 Uhr #25157Anonym
InaktivHi Ralf,
Maybe your right about that I’ve fixed the problem without knowing it, but…
The lower section of the brewingunit is unable to move (it’s stuck) when the ring is left with 4 rings at the top. But when I raise the ring up to approx. 2 rings the lower parts move round and round easily…..
But I understand what you said in your answer but I’m a little bit confused when the brewingunit is stuck…..Another tip for your brewingunit-pdf is that you should see to that the small water-pipe is free and in it’s position when you put in the screws for the brewingunit-package. I did that mistake leaving me with a crooked waterpipe. :-[ But know I’ve fixed that to.
But I assume from your answer that the brewingunit in the machine is self-adjusting and that there should be no problem with my coffee as it is mounted right now. From my point-of-view the coffee tastes the same as before. 😛
But I want stronger coffee and would pay a visit to the local coffeeshop to see what beans they’ve got to sell. I would suspect that it would get really expensive sending coffeebeans from Germany to Sweden… :-[
Sad that you don’t have opened up coffeemakers.se  ;D  But you never know what the future has in mind ::)
   Regards
   // Christer
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